How we standardized email signatures across 50 accounts

Problem

A legal firm needed to ensure remote workers could access the office phone system from any location, without disrupting client communication

Solution

• Technopeak implemented a cloud-based 3CX PBX system, creating a secure VPN tunnel to the office VoIP gateway.
• We also integrated digital IVR, call flow management for better call handling, and ensured data backup for secure and reliable communication storage.

Result

• Employees can securely access the office landline system, with calls recorded and reported for improved oversight
• The solution ensured business continuity, improved client interactions, and saving file changes history for better version control